Instagram Integrations problem

I did the instagram integration successfully but I get an error

followers number error

1 Like

Hey @EmirOto :wave:t4: thanks for reaching out and sorry to hear about the trouble.

I’m afraid I wasn’t able to reproduce the issue at my end, as I was able to retrieve the followers count as intended —

Might I ask if the Instagram account that you’ve connected with Rows is also connected to a Facebook page? This is typically when most folks get to see an error :sweat_smile:

Happy to catch-up over a quick Google Meet call so we could go over it together on a screen share too.
You may want to DM us using our in-app Intercom chat, accessible via the question mark symbol on the right-top-corner.

Hope this information helps and if you require any further assistance, please don’t hesitate to respond back.